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<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, roboto, &quot;Helvetica Neue&quot;, helvetica, arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">It might still be traveling to the carrier if you have confirmed tracking information but there hasn&apos;t been any further movement. Please give the carrier 1 business day after receiving the confirmed tracking number for the tracking information to be updated.</span></p><div data-test="comment-viewer-content" id="isPasted" style="box-sizing: inherit; color: rgb(42, 46, 52); margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, roboto, &quot;Helvetica Neue&quot;, helvetica, arial, sans-serif; vertical-align: baseline; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; color: rgba(52, 52, 52, 0.8); margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; font-family: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; hyphens: auto; min-height: 20px;"><span style="font-size: 16px; color: rgb(0, 0, 0);">Please contact us directly at <a data-link-card="true" href="mailto:contact@oxaleather.com" style="box-sizing: inherit; color: rgb(74, 144, 226); margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; text-decoration: underline; word-break: break-word;" target="_blank">contact@oxaleather.com</a> or with our live chat for more support.</span></p></div>

It might still be traveling to the carrier if you have confirmed tracking information but there hasn't been any further movement. Please give the carrier 1 business day after receiving the confirmed tracking number for the tracking information to be

Why my package is still in the 'pre-shipment' stage?

Shipping

How to cancel an order?

How to enter my coupon code?

Why is my discount code not working at checkout?

Can I modify my order or change my shipping address?

Can I get a gift wrap for my order?

When will I receive "back-ordered" items?

Does Oxa have a physical store?

What payment methods can I use to pay?

Will I be charged VAT and duties?

What is my order status?

Ordering

Customer Support

When will my order arrive?

Will you ship my order in 1 day?

I can't seem to find my tracking number.

How long does it take with domestic shipping?

How to track an international shipments?

How long does international shipping take?

How can I modify my shipping address?

Do I have to pay VAT taxes?

Can my order be delivered to a hotel or to my neighbor?

Where do you dispatch the products from?

Returns & Exchanges

Are OXA cases MagSafe compatible?

Will there be marks on cases due to usage of MagSafe?

Is Oxa screen protector compatible with my phone?

Can I both use a screen protector and Oxa cases?

How many cards can I  put in Leather Wallet Case?

Is the Detachable Wallet Case magnetically fastened with a flap?

iPhone

Is the Apple Magic Keyboard for iPad compatible with the iPad Leather Folio Case?

Why my package is still in the 'pre-shipment' stage?Updated 2 years ago