What is my order status?Updated 2 years ago

Log into your account by clicking the "Login" link at the bottom of our website to view the status of an existing order:

Once you've logged in, you'll be directed to your order history page, where you can see all of your recent and pending orders. To learn more about the order's current status, click on the order number. This page will also provide the tracking number if one has been given to the order.

Please contact us directly at [email protected] or with our live chat for more support if your tracking number has been inactive or in the pre-shipment stage for more than 2 business days. Please include your order number in the subject line.