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How to track an international shipments?Updated 2 years ago

This depends on the selected shipping service.

  • If standard or free shipping was selected, the parcel most likely will be shipped by USPS, and USPS will not provide a tracking update once the parcel leaves US.  Your package will be handed to your local post office and they will be delivering the package. In this case either you can go to your local post office's website to track the package with the original tracking number you received, or simply check it here: https://www.aftership.com/track
  • If you picked UPS or DHL, then through the link provided in the shipment confirmation email that was sent to you after processing, you can track your package. As an alternative, you can retrieve the tracking URL by logging into your OXA account.

Please be aware that the carrier may take up to 24 hours to accurately update the tracking. Contact [email protected] if your tracking number has been inactive for more than two business days or if you need more help.

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