OXA logo
OXA logo

All articles

How to cancel an order?Updated 2 years ago

Please make sure all the information is correct before ordering. Once an order has been placed, there's no guarantee that we will be able to cancel it - if you need help with canceling your order please send us an email at [email protected] with your order number! We'll get back ASAP.


If your order has been shipped, we won't be able to cancel it. Personalized items cannot be canceled or modified once the order has been placed. Please pay extra attention to your personalization instructions.


For further information or return/refund instructions, please see our return policy. We want you to be 100% satisfied with your purchase so feel free to reach out if there are any questions!

Was this article helpful?
Yes
No