Didn't find your question in the list?
For all your additional inquiries, please email us

Or you can give a call to us. Our agents are available from 8 am to 5 pm Mo-Fri (EST).

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, roboto, &quot;Helvetica Neue&quot;, helvetica, arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Our products are not available in stores, but you can access them at&#xA0;<a data-link-card="true" href="https://oxaleather.com/" style="box-sizing: inherit; color: rgb(74, 144, 226); margin: 0px; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, roboto, &quot;Helvetica Neue&quot;, helvetica, arial, sans-serif; vertical-align: baseline; text-decoration: underline; word-break: break-word; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);" target="_blank">https://oxaleather.com/</a><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, roboto, &quot;Helvetica Neue&quot;, helvetica, arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;

Our products are not available in stores, but you can access them at https://oxaleather.com/

Does Oxa have a physical store?

Customer Support

Ordering

How to cancel an order?

How to enter my coupon code?

Why is my discount code not working at checkout?

Can I modify my order or change my shipping address?

Can I get a gift wrap for my order?

When will I receive "back-ordered" items?

What payment methods can I use to pay?

Will I be charged VAT and duties?

What is my order status?

When will my order arrive?

Will you ship my order in 1 day?

Why my package is still in the 'pre-shipment' stage?

I can't seem to find my tracking number.

How long does it take with domestic shipping?

How to track an international shipments?

How long does international shipping take?

How can I modify my shipping address?

Do I have to pay VAT taxes?

Can my order be delivered to a hotel or to my neighbor?

Where do you dispatch the products from?

Shipping

Returns & Exchanges

Are OXA cases MagSafe compatible?

Will there be marks on cases due to usage of MagSafe?

Is Oxa screen protector compatible with my phone?

Can I both use a screen protector and Oxa cases?

How many cards can I  put in Leather Wallet Case?

Is the Detachable Wallet Case magnetically fastened with a flap?

iPhone

Is the Apple Magic Keyboard for iPad compatible with the iPad Leather Folio Case?

Does Oxa have a physical store?Updated 2 years ago